Privacy Policy
This privacy policy explains how BGI Northern Limited (“we”, “us”, “our”), trading as Xanthelasma.com, handles any personal information you provide when you use this website or place an order. We are the data controller for that information.
We keep our approach to privacy deliberately simple: we collect only what we need to process and deliver your order, we do not build profiles of you, and we do not sell or rent your information to anyone.
The information we collect
We only collect the information needed to take payment for and deliver your order. This typically includes your name, delivery address, email address, and a contact phone number, together with the order details. Payment card details are handled securely by our payment provider and are not stored by us.
We do not ask for or collect sensitive information, and we do not require you to create an account or provide demographic, lifestyle, or marketing-profile information in order to buy from us.
How we use it
We use your information only to:
- process your payment;
- pack and deliver your order;
- contact you about your order if we need to (for example, a delivery query); and
- meet any legal or accounting obligations we have as a UK company.
We do not use your information for advertising profiling, and we do not send marketing emails unless you have specifically asked us to.
How long we keep it
We keep your order information only for as long as we need it to fulfil the order and meet any short-term legal or accounting requirements. We routinely review and delete order data we no longer need, on a regular (monthly) basis, so we are not holding personal information longer than necessary. Where law requires us to keep certain records (for example, basic transaction records for tax purposes) for longer, we keep only what the law requires and nothing more.
Sharing your information
We do not sell, rent, or trade your personal information to third parties.
We share information only where it is strictly necessary to complete your order, namely with:
- our payment provider, to take payment securely; and
- the delivery or postal service used to send your order to you.
These providers only receive what they need to do their job, and only use it for that purpose. We may also disclose information if we are required to do so by law.
Cookies
Our website may use basic cookies to help the site work and to understand which pages are visited, so we can keep the site useful. This is used for general statistics only and is not used to identify you personally. Most browsers accept cookies automatically, but you can set your browser to decline them; some parts of the site may not work as well if you do.
Your rights
Under UK data protection law you have the right to ask us for a copy of the personal information we hold about you, to ask us to correct it if it is wrong, and to ask us to delete it (subject to any records we are legally required to keep). To make any of these requests, just email us at info@xanthelasma.com and we will respond as required by law. You also have the right to complain to the Information Commissioner’s Office (ICO) if you are unhappy with how we have handled your information.
Links to other websites
Our website may occasionally link to other websites. Once you leave our site we have no control over those websites and are not responsible for their privacy practices, so please check their own privacy policies.
Changes to this policy
We may update this policy from time to time by posting the revised version on this page. This policy was last reviewed on the date shown below.
Contact
If you have any questions about this privacy policy or your information, contact us at:
BGI Northern Limited 225 Market Street, Hyde, Cheshire, SK14 1HF, UK Email: info@xanthelasma.com Phone: +44 20 8050 1681 Company Number: 7601621
Last reviewed: 10/06/26
